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4 Leading Customer Experience Trends in 2017

Customer expectations change as rapidly as technological advancements. Thus, to stay ahead in the CX run, delivering effortless customer service is essential. Stats rightly testify the significance of customer experience as according to Forrester, improving customer experience is the top priority of 72% of businesses. Truly, businesses require effective customer experience management as they cannot … Continue reading 4 Leading Customer Experience Trends in 2017

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Outsourcing to India – Five Benefits for Businesses

With countries getting increasingly connected the world over, offshore outsourcing has become one of the most beneficial business decisions. Among chief global outsourcing destinations, India continues to top the charts despite facing competition from countries like Philippines, China, Ireland and Mexico. According to a Deloitte survey, 59% of businesses they interviewed have their business processes … Continue reading Outsourcing to India – Five Benefits for Businesses

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Bank Security – Demanding Integration of E-Surveillance Systems

Today, banks rely on E-Surveillance for their safety and security more than ever. The adoption of IoT based sensors and smart cameras into a bank’s surveillance system have boosted the level of bank security. However, they create a serious challenge when it comes to connectivity, real-time alerts and device health issues. To make the most … Continue reading Bank Security – Demanding Integration of E-Surveillance Systems

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3 Benefits of IoT for Quick Service Restaurants

Today’s quick service restaurants (QSR) are evolving with the help of internet of things. Although IOT is not a new technology for these restaurants, they are just recently starting to recognize the full potential that this technology can offer them. From adding security to the site to helping manage long queues of the customers, the … Continue reading 3 Benefits of IoT for Quick Service Restaurants

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Get a Free Pass to Telecom Industry’s Biggest Gathering @ Barcelona

The Mobile World Congress is the biggest event for the telecom and mobility sector of the year. This year as well, all the key players of the telecom sector from across the globe will be gathering at MWC17 in Barcelona to showcase their latest innovations. From the device manufacturers to the service providers, you will … Continue reading Get a Free Pass to Telecom Industry’s Biggest Gathering @ Barcelona

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Are You Delivering a Seamless Travel Customer Experience?

The travel industry has been dynamic and has seen more web-influenced changes than other industries. Internet has revolutionized the travel landscape and has resulted in more & more journeys being booked online. As per Emarketer, travel sales through digital channels are expected to increase from $594 billion in 2016 to $762 billion in 2019.  Social media … Continue reading Are You Delivering a Seamless Travel Customer Experience?

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Reduce Retail Loss by Tackling Top 3 Challenges with Retail Surveillance

Modern retailers face varied challenges from many fronts. Survival in the marketplace demands innovative thinking since traditional retailers need to combat both, the cost of operations as well as stiff competition from e-commerce companies. To top it, the ever existing problem of inventory shrinkage due to theft in retail stores also affects the account books … Continue reading Reduce Retail Loss by Tackling Top 3 Challenges with Retail Surveillance

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Combat Organized Retail Crime With Retail Surveillance

Organized retail criminals are professional criminals that have caused the retail sector a loss of over $30 billion per year globally as per the survey conducted by the National Retail Federation. In response to these criminals, the retail sector depends heavily on their retail surveillance to protect them from losses. There are majorly 3 techniques that organized … Continue reading Combat Organized Retail Crime With Retail Surveillance

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The Importance of Remote Video Monitoring in Today’s World

The technology of remote video monitoring helps businesses view the surveillance footage of their properties remotely from any location. This gives a businessman the advantage of always knowing what goes on in the workplace, even when he is physically not present there. Almost every business has security cameras installed for the upkeep of its security. However, … Continue reading The Importance of Remote Video Monitoring in Today’s World

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IoT Helping Banks Secure and Optimize Their ATMs

The latest trend in the banking and finance sector is to use the internet of things to secure banks and ATM sites. Also, various IoT based devices can help reduce the rising operational costs of ATMs as well as help increase their efficiency. This technology is fast catching up with various private and government sector … Continue reading IoT Helping Banks Secure and Optimize Their ATMs

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