Author: Rachit

About the author

Rachit Mehra

Rachit is one of the smartest men in the office blessed with the gift of the gab. He is our business development major who knows the nub of business process management.

Business Development

How BPO Services Help Edutech Win More Students

The education sector has gone far beyond hiring private companies to run their cafeterias. BPO services solve a wide spectrum of problems for them. This came into light when University of Mississippi leveraged outsourcing to offer seamless service to students. Like most institutions, the University of Mississippi had to deal with peak admission periods. It was … Continue reading How BPO Services Help Edutech Win More Students

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Will Email Support Services Work for Your Business Growth?

With all the talk about AI and chatbots, it won’t be surprising to see minimal human intervention in customer-company relationships. In fact, a Gartner research claims that by the year 2020, over 85% of customer interactions will be without any human intervention from the company’s side. So how exactly will companies stay in touch with customers? … Continue reading Will Email Support Services Work for Your Business Growth?

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