Quality Team Leader

Apply for the post of Quality Team Leader

Job Description

Position Name:
Quality Team Leader
Location:
Gurgaon
Salary:
As per market standards
Job Description:

Handling a team of quality evaluators.
Responsible for call calibrations with Operations and Training team on daily/weekly basis.
Preparing quality related reports and publishing dashboard.
Driving process improvement initiatives.

Desired Candidate Profile:

Good communication skills.
Must carry experience in evaluating call quality of domestic voice processes.
Should have team handling experience.
Must be well versed in using all Quality Tools.

Experience:
2-4 years
Contact Info:
+91 (0183)-5051212
Email Info:
careers@kochartech.com

Online Application Form

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