Apply for the post of TL Operations-Outbound
Managing a team of BPO executives.
Ensuring team performance as per agreed standards.
Maintaining Client KPI’s.
Team management like maintaining Attrition/Shrinkage.
To manage daily targets.
Must carry minimum 2 years experience as a Team Leader in BPO.
Good communication and presentation skills.
Good in interpersonal and people management skills.
Must have outbound sales experience.