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Know Why Businesses Prefer Outsourcing to India?

Spend a fraction of what you would to hire a full-time force, and explore a horde of talent across the world, with outsourcing services. Outsourcing in India helps businesses save money & deliver high-quality service with 24/7 technical support.   Outsourcing is available for companies of all sizes, with service providers offering scalable solutions & … Continue reading Know Why Businesses Prefer Outsourcing to India?

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Why Businesses Prefer to Outsource Tech Support?

Outsourcing has become a common practice today, helping businesses save both time & money. While companies hire external resources for various non-core functions, outsourcing technical support has experienced the maximum growth. Businesses outsource technical support for both call center & help desk services, and the market is expected to grow at 6% CAGR by 2020. … Continue reading Why Businesses Prefer to Outsource Tech Support?

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Benefits of Customer Support Outsourcing For Small Businesses

Outsourcing has become a common concept in the business world, where companies prefer customer support outsourcing, payroll, accounting, & other tasks for various benefits. While large companies opt this as a cost-saving approach, outsourcing brings a number of other advantages to small businesses, as discussed below:   Reduce Capital Investments: Though not the only benefit … Continue reading Benefits of Customer Support Outsourcing For Small Businesses

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ATM Surveillance Service- Fixing Critical Security Loopholes

Today, ATMs are increasingly becoming a popular target for robberies and criminal activities like skimming and break-ins. Both government and financial organizations are trying to follow strict steps to tighten up the security, using an ATM surveillance service & other measures.   When criminals attack an automated teller machine, the loss is not just financial, … Continue reading ATM Surveillance Service- Fixing Critical Security Loopholes

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Customer Support Outsourcing – Improve Customer Retention

“A business can only grow when it moves forward by not losing previous achievements” Customer retention is vital when you are trying to grow your business further. Also, the rising cost of customer acquisition makes it essential for businesses to innovate and deploy effective strategies for the retention of their existing user base. Most of … Continue reading Customer Support Outsourcing – Improve Customer Retention

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Tech Support for Startups – Points to Consider

  Technical support services are essential in today’s time in order to run an organization smoothly. These services support PCs, tablets, Wi-Fi connections, printers, servers and other devices needed for daily operations of a business. Be it for individuals, small organizations or larger corporations, there are a number of tech support options for consumers to … Continue reading Tech Support for Startups – Points to Consider

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How Retail Surveillance Service Prevents Inventory Shrinkage?

Inventory shrinkage has a way of creating a dent into the balance sheets of retailers. It starts off with a slow impact and quickly builds up to be a serious point of concern. Internal theft, one of the major reasons of inventory shrinkage can be checked and prevented with a retail surveillance service.   According … Continue reading How Retail Surveillance Service Prevents Inventory Shrinkage?

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How E-Commerce can Benefit From Chat Support Outsourcing

Your website is important for your business. If you are into e-commerce, then your website works as a major revenue generator. You always want your customers not to leave your website without making a purchase. However, according to sales cycle 75.6% carts ultimately gets abandoned. Luckily, these carts are not permanently lost. According to Business … Continue reading How E-Commerce can Benefit From Chat Support Outsourcing

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5 Mistakes To Avoid While Outsourcing Technical Support

Technical support is important for the smooth functioning of an organization, be it a small company or a large business. Finding the right technical support services provider is not easy. There a lot of factors that must be taken into consideration while outsourcing technical support services.   Technical support service failures are not unusual. There … Continue reading 5 Mistakes To Avoid While Outsourcing Technical Support

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Tips to Deliver Quality In-app Support for App Users

In 2016, the physical world and the digital exemplar will be closing in rapidly. Millennial customers have moved from the use of telephones to other digital modes of communication. By the end of 2015, 168 million Indians owned a smartphone being a part of 3400 million users globally. For these smartphone users, mobile is increasingly … Continue reading Tips to Deliver Quality In-app Support for App Users

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