Today, ATMs are increasingly becoming a popular target for robberies and criminal activities like skimming and break-ins. Both government and financial organizations are trying to follow strict steps to tighten up the security, using an ATM surveillance service & other measures. When criminals attack an automated teller machine, the loss is not just financial, … Continue reading ATM Surveillance Service- Fixing Critical Security Loopholes
“A business can only grow when it moves forward by not losing previous achievements” Customer retention is vital when you are trying to grow your business further. Also, the rising cost of customer acquisition makes it essential for businesses to innovate and deploy effective strategies for the retention of their existing user base. Most of … Continue reading Customer Support Outsourcing – Improve Customer Retention
Technical support services are essential in today’s time in order to run an organization smoothly. These services support PCs, tablets, Wi-Fi connections, printers, servers and other devices needed for daily operations of a business. Be it for individuals, small organizations or larger corporations, there are a number of tech support options for consumers to … Continue reading Tech Support for Startups – Points to Consider
Inventory shrinkage has a way of creating a dent into the balance sheets of retailers. It starts off with a slow impact and quickly builds up to be a serious point of concern. Internal theft, one of the major reasons of inventory shrinkage can be checked and prevented with a retail surveillance service. According … Continue reading How Retail Surveillance Service Prevents Inventory Shrinkage?
Your website is important for your business. If you are into e-commerce, then your website works as a major revenue generator. You always want your customers not to leave your website without making a purchase. However, according to sales cycle 75.6% carts ultimately gets abandoned. Luckily, these carts are not permanently lost. According to Business … Continue reading How E-Commerce can Benefit From Chat Support Outsourcing
Technical support is important for the smooth functioning of an organization, be it a small company or a large business. Finding the right technical support services provider is not easy. There a lot of factors that must be taken into consideration while outsourcing technical support services. Technical support service failures are not unusual. There … Continue reading 5 Mistakes To Avoid While Outsourcing Technical Support
In 2016, the physical world and the digital exemplar will be closing in rapidly. Millennial customers have moved from the use of telephones to other digital modes of communication. By the end of 2015, 168 million Indians owned a smartphone being a part of 3400 million users globally. For these smartphone users, mobile is increasingly … Continue reading Tips to Deliver Quality In-app Support for App Users
Gartner predicts customer experience as the new battlefield for competing organizations, fueled by the emergence of the connected device technology. Increased connectivity with the rapid penetration of smart devices has increased customer expectations. This changing trend has significantly affected the way tech support for IoT is delivered. Some of the reasons on why customer … Continue reading Why Tech Support for IoT requires a Smarter Customer Service Approach?
A poor quality customer service can push consumers away, but you can minimize customer churn and improve retention rates for your startup with an efficient customer support outsourcing service provider. Along with the quality of service, outsourcing adds many more benefits to a startup business, with cost reduction being the major one. Benefits of outsourcing … Continue reading Top Reasons Why Startups Prefer Customer Support Outsourcing
You always want to deliver quality service to your customers, which offers complete satisfaction. However, jeopardizing other aspects of your business is not quite a wise thing to do. Only a neatly balanced frame brings in a perfect picture. With customers getting connected together, the demand for support over social media has increased. With that, … Continue reading Social Media Management: In-House Vs. Outsourced