The Changing Support Ecosystem of Online Travel Websites

Online travel websites have become a one-stop solution for all the travel needs of consumers. From booking flights, railway tickets, and hotel rooms to renting cabs, they are omnipresent. With rising mobile usage and emergence of new technologies, customer experience is the only diffrentiator today. As per a Gartner prediction, “89% companies expect to compete … Continue reading The Changing Support Ecosystem of Online Travel Websites

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