EuropCar – a French car rental company couldn’t make much impact in the market in the early stages of development. Why? Because, it offered little beyond a simple website that couldn’t keep customers tightly engaged. However, its impact on the market was felt later post it launched an app with integrated services like live chat and in-app support. By integrating … Continue reading How Does In-App Support Benefit Your Business in Long Run?
Outsourcing is a popular practice today due to various benefits, like cost-effectiveness, flexibility, business extension, and more. Several businesses fail to reap the full potential of outsourcing app support when they make one or more mistakes. However, you don’t need to make all those mistakes and learn putting everything in the right place. Rather, you … Continue reading 6 Top Mistakes Businesses make when Outsourcing App Support
Digital is disrupting businesses across industries and customer expectations are growing simultaneously. Nowadays, having a website or an app for your business is not enough. You need to keep a track of the latest market trends and evolve accordingly. In-app customer support is one such trend which has gained immense popularity in the market and … Continue reading Enhanced customer experience with In-app customer support