Team Leader/Sr. Team Leader
Apply for the post of Team Leader
Managing a team of BPO executives.
Ensuring team performance as per agreed standards.
Maintaining Client KPI’s.
Team management like maintaining Attrition/Shrinkage.
To manage daily targets.
Must carry minimum 1 year experience as a Team Leader in BPO.
Good communication and presentation skills.
Good in interpersonal and people management skills.
Achieving SLA targets.
Candidates with Outbound or chat/email process experience shall be preferred.