Managed Services

Managed services allow businesses to gain lacking competences, or reduce recurring costs of existing functions. Such services have been reported to offer 30-40% reduction of recurring in-house IT costs, and a 50-60% rise in efficiency. Our support structure enables non-stop functioning of business processes, backed by 24*7 support, and scalable & customizable solutions for dynamic and evolving needs.

24x7 Support

Support for your customers 24 hours a day, 7 days a week, 365 days a year

Downtime Reduction

Through proactive support solutions, reducing costs and boosting profitability

Technology Enabled Solutions

Evolving solutions allow for robust and reliable support services

Core Business Focus

Increased focus for clients, freeing up internal staff from support services

Our Suite of Services

Delivering integrated suite of support services for over 10000 devices and creating over 6 million customer queries served every month, we have a well-rounded catalog of managed services, including:

Application Lifecycle Management

Manage your consumer applications right from testing, to user acquisition, to support to engagement

Customer Lifecycle Management

Helping business acquire, grow, retain and understand their customers across multiple touch points

Installation & On-Boarding

Make customers happy right from their first experience, helping them start their connected digital life

Business Application Support

Ensure an engaged and productive workforce, adding value and revenue to your business with effective mobility

Connected Consumer Support

Integrated support for Smartphones, Tablets and Wireless data services to ensure connected consumer connectivity

IoT & Smart Home Support

Simplifying the rapidly evolving complexity of the connected world of new age Internet of Things.

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