Challenges of BPO Companies in India

Outsourcing industry in India contributes a lot to the Indian economy. The Indian business process outsourcing industry has risen by 15% and the revenue generated from this industry is expected to triple in the coming years. India has been the hub of the global outsourcing industry but there are a lot of challenges that this … Continue reading Challenges of BPO Companies in India

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BPO Services: Evaluate Pros & Cons of Call Centers

Businesses outsource call centers to save costs and gain other benefits, while others avoid giving up the control of their business to an external vendor. However, it is essential to know both pros and cons of outsourcing, before handling over the service delivery to a 3rd party service provider. Benefits of Outsourcing Cost savings and … Continue reading BPO Services: Evaluate Pros & Cons of Call Centers

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