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Kamalkant Sharma



Tech Support for IoT: Future of Customer Service

The tech support services are on a high due to a growing number of connected devices, courtesy of Internet Of Things(IoT). While new devices are taking on the market, many brands still continue to provide outdated customer services. The traditional support models will inevitably fail due to rising pressure of increased support demand. There is … Continue reading Tech Support for IoT: Future of Customer Service

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Outsourced Customer Support: 6 Vital Tips You can’t Ignore

Customer service is the king these days. It’s a key differentiator that stands a brand out from the crowd. Businesses too have realized this and started to offer exceptional customer service. But in order to deliver a great customer service, companies have started outsourcing customer support to experts. Customer support outsourcing majorly brings in 2 … Continue reading Outsourced Customer Support: 6 Vital Tips You can’t Ignore

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Importance of CCTV Surveillance Monitoring

It is pivotal to consider security important these days. It is not simply large scale organizations and business properties that need great security but small scale stores and offices as well. With crime increasing and thefts becoming frequent, it is essential to consider the accessible security alternatives and pick one that is the best fit … Continue reading Importance of CCTV Surveillance Monitoring

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Opt for Inbound Call Center Services to Control Costs

The pressure to increase business revenues is always ON and companies in the recent times, have shown a great thirst to enhance business growth. To achieve that many companies prefer to expand their business and this further increases stress levels for the business managers. To maintain an efficiency and streamline the things, it is completely … Continue reading Opt for Inbound Call Center Services to Control Costs

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Why Opt Outbound Telemarketing Companies Over In-house Team?

Telemarketing is one of the oldest forms of marketing, which is still widely used in modern times too. It has evolved significantly from boring sales calls to a more innovative way to make prospects listen and buy your products & services. Time & again, telemarketing has attracted a lot of negative reviews. If you just … Continue reading Why Opt Outbound Telemarketing Companies Over In-house Team?

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Warehouse Surveillance – Helping Operations with intelligent Audits

Your warehouse is a key element in your supply chain. The management of a warehouse is critical since customer’s experience is directly proportional to the time it takes to deliver item at their doorsteps. To ensure this, there needs to be an audit system that lets management know about how the goods are being handled … Continue reading Warehouse Surveillance – Helping Operations with intelligent Audits

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The need for a Security Surveillance Company for Enterprises

In today’s world, crime is on the rise and no one is safe from being targeted. Whether you are a small business owner or a rich successful businessman, you can never be too careful. The sectors being targeted by criminals have moved across various industries like retail, banking, logistics and much more. That is why … Continue reading The need for a Security Surveillance Company for Enterprises

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Outsource to India: Step by Step Guide for a Better Business

When an entrepreneur starts a new business venture, he knows that there are certain business areas that he doesn’t want to handle on his own. Most entrepreneurs are a talent house and many a times they think they can handle it all. But thinking this way is not good. Neither for them nor for their … Continue reading Outsource to India: Step by Step Guide for a Better Business

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5 Ways to Enhance Productivity at Outbound Call Centers

Call centers are difficult to maintain and manage. Getting desired results for a business is not easy these days. It is vital to keep your employees motivated at all times to achieve the best results. This is true for outbound call centers, where agents are required to contact a customer only via calls, which is … Continue reading 5 Ways to Enhance Productivity at Outbound Call Centers

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Tips to assist in Retail Store Surveillance

Whether you own a small scale retail store or a retail chain with stores in multiple cities, security and surveillance are a key aspect of your business. It is necessary to protect your investment for all retailers. Apart from delivering their customers top quality service, it is very important that you follow these below-given tips … Continue reading Tips to assist in Retail Store Surveillance

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