Case Study - Enhance In-App CX

Category: App Support

How Does In-App Support Benefit Your Business in Long Run?

EuropCar – a French car rental company couldn’t make much impact in the market in the early stages of development. Why? Because, it offered little beyond a simple website that couldn’t keep customers tightly engaged. However, its impact on the market was felt later post it launched an app with integrated services like live chat and in-app support. By integrating … Continue reading How Does In-App Support Benefit Your Business in Long Run?

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6 Top Mistakes Businesses make when Outsourcing App Support

Outsourcing is a popular practice today due to various benefits, like cost-effectiveness, flexibility, business extension, and more. Several businesses fail to reap the full potential of outsourcing app support when they make one or more mistakes. However, you don’t need to make all those mistakes and learn putting everything in the right place. Rather, you … Continue reading 6 Top Mistakes Businesses make when Outsourcing App Support

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Outsource In-App Support & Follow Tips to Create Happy Users

Google Play and App store already host millions of apps, with hundreds added daily, making it extremely difficult to get your app discovered. However, you have an option to outsource in-app support to make the maximum of your application business by deploying experts to deliver quality service. App reviews and ratings play an important part … Continue reading Outsource In-App Support & Follow Tips to Create Happy Users

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Tips to Deliver Quality In-app Support for App Users

In 2016, the physical world and the digital exemplar will be closing in rapidly. Millennial customers have moved from the use of telephones to other digital modes of communication. By the end of 2015, 168 million Indians owned a smartphone being a part of 3400 million users globally. For these smartphone users, mobile is increasingly … Continue reading Tips to Deliver Quality In-app Support for App Users

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How In-App Support can help startups to stay ahead of competition

Smartphones have changed the lifestyle of millennial customers. Reports say that the most used and preferred device today is smartphone. In US an average smartphone user spends 3 hours a day on their mobile devices. In India also, 158 million users are found to be using smartphone apps daily for extended hours. Therefore, it is … Continue reading How In-App Support can help startups to stay ahead of competition

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How your app can fail without App Customer Support

A business driven by its customers can be both helpful as well as unfavorable at the same time. However, we must remember, customers are what the business strives for. To ensure that your customers keep coming back, you need a dedicated App Customer Support team. A commercially equipped firm knows what the customer expects out … Continue reading How your app can fail without App Customer Support

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Enhanced customer experience with In-app customer support

Digital is disrupting businesses across industries and customer expectations are growing simultaneously. Nowadays, having a website or an app for your business is not enough. You need to keep a track of the latest market trends and evolve accordingly. In-app customer support is one such trend which has gained immense popularity in the market and … Continue reading Enhanced customer experience with In-app customer support

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Why Effective App Support Is Necessary For your Business

When a customer enters into a brick-mortar store, he has full access to the merchandise he wants to purchase. Even shopkeeper is present to solve any query of the customer. However, when it comes to a purchase via the app, there is no-one to whom a buyer can approach in case any issue arises. They … Continue reading Why Effective App Support Is Necessary For your Business

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4 Advanced App Engagement Strategies

App engagement is the next important thing after increasing your app installs. Once you access to the gateway of your customer’s mobile, the next thing you need to focus on is to retain them for a long time. Here are some strategies that you need to follow to improve app engagement. Make It Attractive & … Continue reading 4 Advanced App Engagement Strategies

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3 Tips for App Store Optimization

Now, you have developed a fabulous app and you are proud of it. However, knowing this fact that your app is better than your competitors, still you are not on the top of the list in your app category. In fact, when you are searching by your category, you end up finding your app below … Continue reading 3 Tips for App Store Optimization

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