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Tag: email support

Why Email Support is an Important Part of Customer Service

Email may not be a new or flashy communication channel out there, however, you can’t deny it’s got the power to stay in the system. There are 4 billion email accounts in the world and counting, outpacing newer platforms like social media by more than 2 billion. If you look at email’s penetration in business, … Continue reading Why Email Support is an Important Part of Customer Service

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4 ways to provide App Support to your customers

It’s not a secret that we’ve entered the age of mobile and your customers are more inclined to use mobile devices as a one stop platform for all daily activities. In a recent study, Flurry Analytics found that not only mobile usage has grown by 58% in 2015, but also the time spent on mobile has now … Continue reading 4 ways to provide App Support to your customers

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