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Tag: live chat support outsourcing

How good is outsourcing Email & Chat Support?

Email has become primary medium to deliver customer support. The last decade has seen a huge rise in demand for email support. People like to get technical support over email.Apart from this, chat has also emerged out to be a great medium for support delivery. In the multi-channel era, though businesses have taken a leap … Continue reading How good is outsourcing Email & Chat Support?

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