Check your CX score now

Tag: omni-channel

Top 5 CX Trends of 2018

“Customer is king.” This statement made sense a decade ago and it makes sense even today, isn’t it? In a time when customers have ten alternatives for a single product or service, it has become necessary for businesses to focus on the experience they offer to their buyers. Not so surprisingly, 76% of customers stop … Continue reading Top 5 CX Trends of 2018

Continue Reading

4 Sectors that must Outsource Customer Service & Why?

Customer service is not the primary forte of companies in any segment, but it is central to their success. Strong customer engagement & rising customer expectations demand companies to deliver an omni-channel experience. Gone are the days when merely a single channel presence would suffice. Today, customer support across channels needs to be consistent, connected … Continue reading 4 Sectors that must Outsource Customer Service & Why?

Continue Reading
  • Categories
  • Get in Touch

    Copyright © 2015-2019 GizmoSupport, a Kochar Infotech Limited Company. All Rights Reserved
    We use cookies to enhance user experience.
    By clicking any link on this page you are giving your consent for us to set cookies.